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User Service Center Satisfaction Survey

Dear customer,

Thank you for trusting our services. We would like to know your opinion to improve the quality of our care and the services we offer. This survey will not take more than 5 minutes.

1.Quality of Care Received
How would you rate the friendliness and professionalism of the staff who served you?
Has the User Service Center team been clear and understandable in their explanations?
Has your query or incident been resolved in a timely manner?
2.Technical Quality of Service
Did the solution provided completely solve the problem?
How would you rate the technical knowledge of the staff?
3. Communication and Monitoring
Did you receive appropriate notifications or updates about the status of your inquiry?
How would you rate the contact methods (telephone, email, etc.) available?
4.General Assessment and Improvements
What is your overall assessment of the service received?
What do you think we could improve to offer a better service?
5.Recommendation
Would you recommend our Service Center to other people or companies?
Thank you for your cooperation! Your opinion is very important to us. If you have any additional comments, please feel free to share them with our team.

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